Gerente PO Commercial & MKT Processes || Corporativo

Gerente PO Commercial & MKT Processes

Misión: 

Discovery de los procesos comerciales y de marketing (Iniciativas Dirigidas, Ordenes de Trabajo o Servicio, Guided Missions, Esquemas de Compensación, Centro de Atención y Servicio a Clientes, Censos y Encuestas de Mercado y Gestión de Presupuesto DME, DMI, EPEPs) a total KOF con la finalidad de liderar la transformación hacia S4H.

Principales actividades del puesto:

• Alcance:
• ID = iniciativas Dirigidas
• OT = Ordenes de Trabajo o Servicio
• GM = Guided Missions
• RH = Esquemas de Compensación
• CIS = Centro de Atención y Servicio a Clientes
• Censos y Encuestas de Mercado
• Ptto = Gestión de Presupuesto, DME, DMI, EPEP´s, etc.

Requerimientos del perfil

Formación:

• Bachelor's degree in Systems Engineering, Business Administration, Industrial Engineering or related field.
• Master's degree in Technology Management, MBA or Digital Transformation (desirable).

Experiencia:

• 5-8 years in relevant product or functional roles, with experience in agile environments and platform migration.

Conocimiento / Certificaciones:

• CSPO (Certified Scrum Product Owner) or SAFe POPM certification.
• Agile development methodologies (Scrum, Kanban, SAFe).
• Product vision creation and roadmap development.
• MVP (Minimum Viable Product) definition and value proposition.
• OKR and product KPI frameworks.
• Backlog prioritization, planning and management.
• Design Thinking and rapid prototyping.
• Ability to translate user needs into user stories and acceptance criteria.
• Ability to integrate qualitative/quantitative research, product analytics and customer insights into product requirements.
• Deep understanding of Order-to-Cash processes and Order Management Systems (OMS).
• Experience with SAP SD (Sales & Distribution), especially order entry modules.
• Knowledge of EDI integrations, REST APIs and middleware architectures.
• Experience in legacy system migration/consolidation.
• Familiarity with B2B e-commerce platforms and multi-channel order capture.
• Advanced English; intermediate Portuguese (desirable).